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FAQ

Questions, Answered Straight

The things Phoenix homeowners actually ask us — about price, timing, warranty, and how the free consultation works.

How much do custom shutters cost in Phoenix?

It depends on window count, size, and material — hardwood, PolyHybrid, and the shade ranges all price differently. Sun Devil's consultation is free and gives you an exact, itemized, room-by-room written quote at factory-direct pricing, so you compare real numbers instead of guesses.

How long does it take to get my order installed?

Most orders are built in the Phoenix factory and installed within 4–6 weeks of ordering. Because manufacturing is local, the team controls the schedule rather than waiting on overseas shipping.

Is the in-home consultation really free?

Yes — completely free and no obligation. A consultant comes to your home, measures your windows, brings samples, talks through design and color options, and gives you an exact quote. The visit usually takes under an hour.

What does the warranty cover?

Shutters and barn doors carry an Unlimited Lifetime Warranty — discoloration, operating mechanisms, installation defects, and structural integrity. Shades and blinds carry a Limited Lifetime Warranty, and motorized shades add a 10-year warranty on the motor and battery.

Do you install the products, or do I?

Sun Devil handles everything. Professional installation is free with your order, performed by in-house installers — never subcontractors.

Do you offer financing?

Yes, through Hearth. You can see personalized monthly payment options within minutes; checking won't affect your credit score, funding can arrive within 1–3 days, and there are no prepayment penalties or home-equity requirements.

Where do you provide service?

Greater Phoenix and communities across the surrounding Valley — including Scottsdale, Mesa, Chandler, Gilbert, Tempe, and Peoria — plus Tucson. The Service Areas page lists every community currently served.

Are your products really made in Phoenix?

Shutters and barn doors are built by hand in Sun Devil's factory at 1555 E. Jackson St. in Phoenix. The showroom shares the same roof, so you can see full-size displays and where the work happens before you buy.

Do you repair shutters and shades?

Yes. Sun Devil supports the products it sells: if something we installed stops working the way it should, call (602) 345-1930 or email sales@sundevilshutters.com with your proof of purchase. Warranty-covered repairs are free, and our reviewers regularly mention the repair visits by name.

What forms of payment and terms do you offer?

Projects are quoted exactly and in writing before you commit. If you prefer to spread the cost, financing through Hearth offers monthly payment options — see the Financing page for how it works. There is never a charge for the consultation or the quote itself.

Can I visit the showroom before booking a consultation?

Absolutely — the showroom and factory share one roof at 1555 E. Jackson St., Phoenix, AZ 85034. See full-size displays, compare colors and finishes, and watch where shutters and barn doors are made. Hours: Monday–Friday 9am–5pm, Saturday 9am–3pm.

Are you licensed?

Yes. Sun Devil Shutters lists Arizona ROC #327625 in its business information. You can verify the license with the Arizona Registrar of Contractors any time.

Still have a question? Call (602) 345-1930 — a person in Phoenix answers.

Get Your Free In-Home Consultation

Free measurement, real samples in your own light, and an exact written quote — no obligation.